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  • CIVIC SHOES CANBERRA

  • FINEST QUALITY SINCE 1973
  • GOODYEAR WELTED

  • UP TO 30%OFF SELECTED STYLES
  • SHOE HEAVEN

  • CANBERRA QUALITY FOOTWEAR STORE
  • Saphir Médaille d’Or

  • Saphir which was awarded the Médaille d’Or (gold medal) in Paris in 1925 for the quality of its leather care products, offers a complete and unmatched range.

CIVIC SHOES CANBERRA

FINEST QUALITY SINCE 1973 SHOP NOW

GOODYEAR WELTED

UP TO 30%OFF SELECTED STYLES

SHOE HEAVEN

CANBERRA QUALITY FOOTWEAR STORE

Saphir Médaille d’Or

Saphir which was awarded the Médaille d’Or (gold medal) in Paris in 1925 for the quality of its leather care products, offers a complete and unmatched range.

about us : Local family business -Traditional Cobblers

Hello Civic shoe Friends

Home deliveries in ACT

I am offering free home delivery in the ACT region, using disposable gloves to pack and drop off. All I ask is that recipients use hand sanitiser and the disposable gloves provided whilst trying on shoes, in case it is not the right size. For special requests, I can also drop off a selection of options for you to try on.

Private Appointments

I am also happy to do private appointments for Custom made shoes ,Orthopeadic shoes ,Orthopeadic insoles and you can book online  or Direct Message me or text/call. I will take private appointments between 8am and 8pm, 7 days a week with 12 hours notice. 

Covid 19

Civic shoe & Repairs will continue to open  9:00am - 3:00pm -  every day -  for as long as I can open as directed by the Government. The shop space is 100 square metres, so plenty of space to social-distance. All customers are required to sanitise their hands before entering the store and whilst I still maintain our high standard of service I won’t be able to fit shoes for you. You will need to put them on and off so we may maintain our social distance of 1.5 metres.

Testimonial

The Product knowledge, Expert fitting, repairs and maintenance and friendly service offered by Milton and his team is second to nobody. I am completely chuffed with my custom boots and custom inserts and shoe trees that make them awesome to wear.

Niko

They are the best in Canberra, great service, stock a great range of products and their finishing on the soles I had done was perfect. Thanks again !!!

Jeremy Sussex

Great products and fantastic service. Whether I'm buying new shoes or getting shoes repaired I always trust Milton to do an excellent job and to give me honest advice. Products are just as good or better than some of the popular high end stores in Melbourne and Sydney but with service that doesn't make me feel like I've walked in to a store from the Victorian era.

Shane

City News Article

city news

Cobbler with his foot on the first scan-fit shoes

In a highly competitive retail world, it’s an ongoing battle to stand out in the crowd, but as TORI HERON discovers one Canberra shoe store is giving customers a service unlike any other.

COBBLER Milton Vassiliotis took over Civic Shoes from his father 17 years ago and to keep the family business in a league of its own, he’s embraced new technology that combines 3D foot scanning with traditional shoe making. 

Taking a different path in making custom shoes and becoming Australia’s first cobbler to do so, he believes it has enabled the family to build a solid retail presence for luxury shoe buyers.

Since the day two years ago when three Chinese investors walked through the door of Civic Shoes in Bailey’s Arcade and offered him a lead role in the project, Milton knew it would be a worthwhile investment. 

“It was developed out of Hong Kong University and was the first of its kind,” he says.

“Of course, I had to spend money to start, and then I went to China to check out the factory.” 

By the end of the trip he had a signed business partnership.

“I have not yet found any competitors using this technology and it’s taken my business to a different level,” he says.

A laser scanner takes 52 measurements of a person’s feet from ball girth, foot width, foot length and toe shape, down to the tiniest details such as the size of a toenail.

The data is sent to manufacturers in Hong Kong and, after refining customer choices of colour, texture, finish or engraving, it takes four to six weeks to have the one-of-a-kind pair arrive. Using Italian leather, Milton believes the quality is exceptional. The price of the shoes typically range from $350 to $2000, depending on style and choices. 

“We provide this service for men’s and women’s business shoes, wedding shoes and even orthopaedic,” he says.

While he’s the lead cobbler in the project, there are hopes to expand to 100 stores over the next few years, with two outlets in Sydney already signed up.  

Milton says his customers were mostly “people who can’t find the style they want, but we cater to any strange-sized feet and those with foot deformities.”

Since beginning the service, he has processed about 280 orders.

While his father embedded the love of shoe making into him, it doesn’t stop with providing the perfect product. 

“First of all, for me, it’s customer service. I will give all of my passion to serve a customer,” he says.

“And when people come back, they are placing a second order”.

The introduction of 3D foot-scanning technology has paved the way for Milton to give his clients a fit that many others don’t provide and he vows to have others recognise that “it really is a piece of art”.

Location

Our store

143 E Row Bailey's Arcade
Shop3 Canberra City Australia 2601

Tel 02 62 487032 Mob 0433945738

Mon - Fri, 9am - 4pm
Saturday, 9am -3pm
Sunday, closed

Baileys Arcade, 143 E Row, Canberra ACT 2601